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Paid Add-on

Customer Status

Show customers that their order was received and is awaiting approval/preparation.

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Customer Status Demo VideoReplace this with an Elementor Video widget, YouTube embed, Vimeo embed, Loom video or MP4.
01

What it does

Show customers that their order was received and is awaiting approval/preparation.

02

Who uses it

Restaurant owners, managers, cashiers, waiters, kitchen teams, stock controllers or customer-facing staff depending on the workflow.

03

Why it matters

This feature helps keep restaurant operations connected, visible and easier to manage from one Digital Eatery platform.

Operational workflow

This is how the feature fits into a normal restaurant workflow.

  • Open the relevant Digital Eatery QR Ordering workflow or screen.
  • Use Customer Status to manage the operational information required.
  • Confirm the action before it moves to the next service, stock, cashier or reporting step.
  • Review the result in the connected dashboard, queue, ledger or report.

Key capabilities

  • Confirmation screen.
  • Status polling.
  • Clear feedback.
  • Reduces duplicate submissions.

Controls and safeguards

  • Keeps the workflow connected to the relevant product area.
  • Supports manager visibility and operational control.
  • Designed to reduce manual duplication and confusion.
  • Works as part of the wider Digital Eatery Restaurant Management ecosystem.

Setup requirements

  • Install and configure Digital Eatery QR Ordering.
  • Confirm products, staff, tables or settings required by the workflow are in place.
  • Train staff on the correct daily process.
  • Use demo video and product page content to support onboarding.

Connected modules

  • QR customer menu
  • QR approval queue
  • Core order handoff
  • Kitchen Display
  • Cashier

Example use cases

  • A manager wants to use Customer Status during daily service.
  • A restaurant needs customer status to reduce manual admin and improve control.
  • The business wants the workflow to remain connected to reporting and future growth.

See Customer Status in action

Book a guided walkthrough or buy now to start building your Digital Eatery platform.

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