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Paid Add-on

Pickup Numbers

Use customer-friendly pickup numbers instead of internal order IDs.

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01

What it does

Use customer-friendly pickup numbers instead of internal order IDs.

02

Who uses it

Restaurant owners, managers, cashiers, waiters, kitchen teams, stock controllers or customer-facing staff depending on the workflow.

03

Why it matters

This feature helps keep restaurant operations connected, visible and easier to manage from one Digital Eatery platform.

Operational workflow

This is how the feature fits into a normal restaurant workflow.

  • Open the relevant Digital Eatery Customer Display workflow or screen.
  • Use Pickup Numbers to manage the operational information required.
  • Confirm the action before it moves to the next service, stock, cashier or reporting step.
  • Review the result in the connected dashboard, queue, ledger or report.

Key capabilities

  • Pickup number format.
  • Optional full order number.
  • Customer-friendly display.
  • Cleaner public board.

Controls and safeguards

  • Keeps the workflow connected to the relevant product area.
  • Supports manager visibility and operational control.
  • Designed to reduce manual duplication and confusion.
  • Works as part of the wider Digital Eatery Restaurant Management ecosystem.

Setup requirements

  • Install and configure Digital Eatery Customer Display.
  • Confirm products, staff, tables or settings required by the workflow are in place.
  • Train staff on the correct daily process.
  • Use demo video and product page content to support onboarding.

Connected modules

  • Order status feed
  • Takeaway orders
  • Online orders
  • QR orders
  • Customer display screen

Example use cases

  • A manager wants to use Pickup Numbers during daily service.
  • A restaurant needs pickup numbers to reduce manual admin and improve control.
  • The business wants the workflow to remain connected to reporting and future growth.

See Pickup Numbers in action

Book a guided walkthrough or buy now to start building your Digital Eatery platform.

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