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Reservation Records

Capture customer name, phone, guests, date, time, table, waiter and notes.

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Reservation Records Demo VideoReplace this with an Elementor Video widget, YouTube embed, Vimeo embed, Loom video or MP4.
01

What it does

Capture customer name, phone, guests, date, time, table, waiter and notes.

02

Who uses it

Restaurant owners, managers, cashiers, waiters, kitchen teams, stock controllers or customer-facing staff depending on the workflow.

03

Why it matters

This feature helps keep restaurant operations connected, visible and easier to manage from one Digital Eatery platform.

Operational workflow

This is how the feature fits into a normal restaurant workflow.

  • Open the relevant Digital Eatery Reservations workflow or screen.
  • Use Reservation Records to manage the operational information required.
  • Confirm the action before it moves to the next service, stock, cashier or reporting step.
  • Review the result in the connected dashboard, queue, ledger or report.

Key capabilities

  • Structured booking records.
  • Table and waiter assignment.
  • Customer notes and guest count.
  • Booking status tracking.

Controls and safeguards

  • Keeps the workflow connected to the relevant product area.
  • Supports manager visibility and operational control.
  • Designed to reduce manual duplication and confusion.
  • Works as part of the wider Digital Eatery Restaurant Management ecosystem.

Setup requirements

  • Install and configure Digital Eatery Reservations.
  • Confirm products, staff, tables or settings required by the workflow are in place.
  • Train staff on the correct daily process.
  • Use demo video and product page content to support onboarding.

Connected modules

  • Reservations Timeline
  • Tables
  • Waitlist
  • Core table session
  • Manager Dashboard

Example use cases

  • A manager wants to use Reservation Records during daily service.
  • A restaurant needs reservation records to reduce manual admin and improve control.
  • The business wants the workflow to remain connected to reporting and future growth.

See Reservation Records in action

Book a guided walkthrough or buy now to start building your Digital Eatery platform.

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